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At TierOne, we are dedicated to ensuring that all individuals, including those with disabilities, can access and benefit from our financial planning and investment services. We continuously strive to meet and exceed accessibility standards to enhance user experience.

Accessibility Statement

This statement was last updated April 2026. We at TierOne are committed to making our website, www.tierone.ie, accessible to all users, including those with disabilities.

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1. Our Commitment to Accessibility

TierOne is committed to ensuring digital accessibility for all users, including people with disabilities. We aim to provide a website that is inclusive, easy to navigate, and usable by the widest possible audience.

Web accessibility means that everyone can perceive, understand, navigate, and interact with a website, regardless of ability.
 

2. Accessibility Standards

We strive to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognised standards for web accessibility.

We are continually working to improve the accessibility of our website in line with these guidelines.
 

3. How We Support Accessibility

Our website is built using the Wix platform, which provides a range of built-in accessibility features designed to support inclusive browsing.

These may include:

  • Keyboard navigation functionality

  • Logical page structure and heading hierarchy

  • “Skip to content” functionality

  • Alternative text for images

  • Focus indicators for interactive elements

  • Semantic HTML and ARIA attributes

  • Defined site language for screen readers

These features help users navigate and interact with the site using assistive technologies such as screen readers.
 

4. Ongoing Improvements

We are committed to continually improving accessibility by:

  • Reviewing our website using accessibility tools and audits

  • Using accessibility checklists and best practices

  • Updating content to ensure clarity and readability

  • Minimising barriers for users with visual, motor, hearing, or cognitive impairments

We may use tools such as accessibility scanning software to identify and address issues.
 

5. Known Limitations

While we strive to ensure full accessibility, some parts of the website may not yet be fully accessible. For example:

  • Some older content may not fully meet accessibility standards

  • Third-party content or embedded elements may not be fully accessible

  • Certain visual elements may not yet meet optimal contrast or structure standards

We are actively working to address these areas.
 

6. Third-Party Content

Our website may include content or features provided by third parties (e.g. embedded tools or external links). While we aim to work with accessible providers, we cannot guarantee the accessibility of third-party content.
 

7. Browser and Assistive Technology Compatibility

This website is designed to be compatible with:

  • Modern web browsers (Chrome, Safari, Edge, Firefox)

  • Screen readers and assistive technologies

  • Keyboard-only navigation
     

8. Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content or using any part of the site, please contact us:

TierOne
Email: info@tierone.ie
Phone: +353 (0)1 662 4498

Please include:

  • A description of the issue

  • The page URL

  • The device/browser you are using

We will do our best to respond promptly and resolve the issue.
 

9. Enforcement Procedure

If you are not satisfied with our response, you may contact:

Data Protection Commission
Website: https://www.dataprotection.ie
 

10. Statement Review

This Accessibility Statement will be reviewed and updated regularly to reflect improvements and changes to our website.

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