top of page

Privacy Policy

Last updated: April 2026

1. Introduction

TierOne Prudential Limited (“TierOne”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains:

  • What personal data we collect

  • How and why we use it

  • Who we share it with

  • Your rights under data protection law

This policy applies to your use of our website: https://tierone.ie and our services.

​

2. Who We Are

TierOne Prudential Limited
Unit 1 Leopardstown Golf Centre
Brighton Road, Foxrock
Dublin 18, Ireland

Email: info@tierone.ie
Phone: +353 (0)1 662 4498

TierOne is the data controller responsible for your personal data.

​

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Identity Data

  • Name

  • Date of birth

  • Marital status

3.2 Contact Data

  • Address

  • Email address

  • Telephone number

3.3 Financial & Sensitive Data

  • Financial details and circumstances

  • Information relating to insurance or financial applications

  • Medical information (where required for services)

3.4 Technical & Usage Data

  • Website usage data

  • IP address

  • Device/browser information

3.5 Communication Data

  • Records of calls, emails, and meetings

  • Notes from conversations

3.6 Third-Party Data

We may receive information about you from:

  • Joint applicants

  • Financial partners

  • Regulatory bodies

  • Other authorised third parties
     

4. How We Collect Your Data

We collect personal data through:

  • Direct interactions (forms, emails, phone calls)

  • Use of our website

  • Applications for financial or insurance products

  • Third parties (e.g. partners, regulators)

  • ​

5. How We Use Your Data

We process your personal data for the following purposes:

  • Providing financial and insurance services

  • Assessing applications and suitability

  • Communicating with you

  • Improving our services

  • Preventing fraud and financial crime

  • Meeting regulatory and legal obligations

We may also use your data to:

  • Offer relevant products or services

  • Conduct internal analysis and planning
     

6. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on:

  • Consent – where you have given clear permission

  • Contract – to provide services you request

  • Legal obligation – to comply with laws and regulations

  • Legitimate interests – to operate and improve our business
     

7. Automated Decision-Making & Profiling

We may use automated processing to:

  • Assess applications

  • Detect fraud or suspicious activity

  • Tailor services to your needs

You have the right to request human review of automated decisions.
 

8. Sharing Your Personal Data

We may share your data with:

  • Authorised representatives

  • Financial institutions and insurers

  • Service providers (IT, administration, etc.)

  • Regulatory bodies (e.g. Central Bank of Ireland)

  • Law enforcement agencies

  • Professional advisers and business partners

We ensure all third parties respect your data and comply with GDPR.
 

9. International Data Transfers

Where your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses

  • Adequacy decisions
     

10. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes we collected it for

  • Comply with legal and regulatory obligations

Retention periods may vary depending on:

  • Financial regulations

  • Central Bank requirements

  • Nature of the service provided
     

11. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time
     

12. How to Exercise Your Rights

To exercise your rights, contact:

Email: info@tierone.ie
Phone: +353 (0)1 662 4498

We aim to respond within one month.
 

13. Complaints

If you are unhappy with how we handle your data, you can contact:

Data Protection Commission (Ireland)
Website: https://www.dataprotection.ie
Email: info@dataprotection.ie

You have the right to lodge a complaint at any time.
 

14. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure systems and servers

  • Access controls

  • Staff training

  • Confidentiality obligations
     

15. Cookies

We use cookies and similar technologies.
Please see our Cookie Policy for full details.
 

16. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page and, where appropriate, notified to you.
 

17. Contact

If you have any questions about this Privacy Policy:

Email: info@tierone.ie
Address: TierOne Prudential Limited, Dublin 18, Ireland

bottom of page